Terms of service

Welcome to ZENVY STORE. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

You must provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any misuse or suspicious activity is detected.

2. Pricing and Payment

All prices listed on our website are in INR (₹) unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.
Payments must be made through approved payment methods available on our website.
In case of pricing errors, we reserve the right to cancel or refuse any orders placed at an incorrect price.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that product descriptions or other content are error-free, complete, or current.
Actual product colors and appearance may vary slightly due to screen settings or manufacturing differences.

4. Order Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or description, or suspected fraud.
If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

Orders are processed within [BUSINESS DAYS] business days.
Delivery timelines may vary depending on your location and external factors such as logistics delays.
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Customers must provide accurate shipping details; we are not liable for delivery issues due to incorrect information.

6. Returns and Refunds

Our Return and Refund Policy outlines the conditions under which returns are accepted.
Products must be returned in original condition unless defective or damaged.
Refunds will be processed after inspection and may take a few business days to reflect in your account.
Certain items may not be eligible for return (e.g., personal use items, clearance products).

7. Prohibited Uses

You agree not to use our website for:

Any unlawful or fraudulent activity
Violating any local, national, or international laws
Transmitting harmful code such as viruses
Attempting to gain unauthorized access to our systems
Misusing or exploiting our services in any way

8. Limitation of Liability

ZENVY STORE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free service.
Your use of our services is at your own risk.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of those changes.